Cancellation Policy

Last updated: 12 August 2026

This Cancellation Policy explains how to cancel a paid Podssi subscription and what happens to your workspace afterward. For refunds on billing errors, see our Refund Policy.

Who can cancel

Only the workspace owner (or a member with billing permission) can cancel a paid subscription. Team members with editor or viewer roles cannot cancel on behalf of the workspace.

How to cancel

  1. Log in and open Billing in your workspace dashboard (/app/billing).
  2. Select Cancel subscription on your current paid plan.
  3. Confirm the cancellation.

Cancellation stops future renewals. It does not delete your account or remove published episodes.

When cancellation takes effect

Cancellation is scheduled for the end of your current billing period — not immediately.

  • You keep paid-plan features until your plan expiry date shown in Billing.
  • You will not be charged again unless you resume or subscribe anew.
  • When the period ends, your workspace automatically moves to the Free plan.

Resuming before expiry

If you cancel by mistake, you can resume your subscription from Billing any time before the billing period ends. Resuming restores automatic renewal on your current plan.

After you move to Free

  • Existing published episodes and RSS feeds generally remain available, subject to Free plan limits.
  • New uploads may be blocked if you exceed Free storage or show limits until you upgrade again or remove content.
  • Paid-only features (such as AI transcripts and show notes on eligible plans) stop for new content after downgrade.
  • Your data remains in your workspace unless you delete it or we terminate the account under our Terms of Service.

Plan changes vs cancellation

  • Upgrade — takes effect when payment succeeds; you are charged the new plan amount according to checkout.
  • Downgrade — scheduled for the next billing cycle; you keep your current paid plan until then.
  • Cancel — no further renewals; access continues until the current period ends, then Free.

Failed payments & automatic lapse

If a renewal payment fails repeatedly, we may enter a grace period and retry billing. If payment cannot be collected after our retry window, the workspace may lapse to the Free plan without a refund for the unpaid period. Update your card in Billing to avoid interruption.

Account deletion

Canceling a subscription is not the same as deleting your Podssi account. To request account or workspace deletion, contact [email protected]. Deletion is separate from cancellation and may be subject to retention for billing or legal records.

Changes

We may update this policy. The “Last updated” date will change; continued use after changes take effect constitutes acceptance where permitted by law.

Contact

Questions about cancelling: [email protected] · Contact page