FAQ

Common questions

Straight answers about pricing, RSS ownership, teams, AI features, and switching hosts — no support ticket required.

Getting started

Can I really start for free?

Yes. The Free plan includes one show, 1 GB of storage, distribution, public pages, and analytics. No card required. Upgrade when you need more storage, multiple shows, or AI transcripts and show notes.

How long does it take to publish my first episode?

Most creators go from signup to a published episode in under 15 minutes: create your show, upload audio, add a title and description, and publish. Directory listing on Apple and Spotify happens once, separately.

Do I need technical skills to use Podssi?

No. If you can use email, you can publish a podcast on Podssi. We handle RSS generation, audio processing, and directory formatting behind the scenes.

RSS & ownership

Do I own my RSS feed and audience?

Yes. Podssi publishes a standard open RSS feed you control. Your listeners subscribe to your feed — not to Podssi. If you ever leave, you take your feed URL and audience with you.

Which podcast apps will my show appear on?

Any app that reads RSS feeds — Apple Podcasts, Spotify, Pocket Casts, Overcast, and more. You submit your feed once; new episodes appear automatically when you publish.

Pricing & billing

Why pay in rands with Paystack?

Podssi is built for South African creators. Paid plans bill in ZAR through Paystack — no dollar pricing, no forex surprises on your bank statement.

What happens if I cancel a paid plan?

Your workspace moves to Free immediately. Existing episodes stay online; new uploads may be blocked if you exceed Free limits until you upgrade again or remove content.

Can I change plans later?

Yes, upgrade or downgrade any time from Billing in your dashboard. Changes take effect on your next billing cycle for downgrades, or immediately for upgrades.

AI features

What are AI features and who gets them?

Paid plans include Whisper transcripts and draft show notes generated from your audio. The Free plan covers hosting and distribution only — upgrade to Starter or above to unlock AI.

Teams

Can my team help without sharing one login?

Yes. Invite editors and viewers with their own accounts. Owners manage billing; admins can manage shows; editors upload and publish; viewers can read stats.

Switching hosts

Can I move my podcast from another host?

Yes. Keep your existing RSS feed URL where possible, or import your back catalogue into Podssi and redirect old episode links. See our switch guide for the step-by-step.

Will my subscribers notice if I switch hosts?

Usually not. Podcast apps keep checking your existing feed URL for updates. As long as the feed URL stays the same or redirects correctly, your audience keeps listening without doing anything.

Ready to host your show?

Create your workspace in under a minute. Free plan, no card required.

Start free