Contact
We are here to help
Questions about your show, billing, or switching hosts? Reach out — real humans, South African time zone.
Send us a message
Fills in your email app with everything below — nothing is sent from this page directly.
Direct email
Response time
Under 1 business day, South African hours.
Switching hosts?
See how Podssi compares to your current host — most questions are answered there.
Partnerships
Networks, churches, and studios — ask about the Network plan.
Before you write in
Most billing and RSS questions are already answered below.
How do I get a VAT invoice for my subscription?
Email [email protected] with your workspace name and billing period — we will send a Paystack invoice within one business day.
My Paystack payment failed — what now?
Your workspace stays on your current plan for a short grace period. Update your card in Billing, or email us if the retry keeps failing.
Can I get help migrating from another host?
Yes — email your current RSS feed URL to [email protected] and we will advise the lowest-risk path, or start with our switch guide.